TERMS · 条款
Terms of service
These terms apply to the No Title Coffee ordering app, member balance and related support services.
Accounts
Provide accurate details, keep your PIN private and tell us promptly if you suspect unauthorized use. One person must not impersonate another or register a phone number they do not control. We may suspend access to protect a member or the service.
Orders and availability
Prices and availability shown at checkout govern the order. An order is accepted when the app confirms it and assigns a pickup number. Preparation time is an estimate. If an item becomes unavailable, we will offer a replacement, account credit or refund as appropriate.
Member balance, discounts and refunds
Member balance is a closed-loop shop balance, not a bank account and not transferable unless required by law. Discounts follow the rule shown at checkout and generally do not stack. For incorrect, cancelled or disputed orders, contact the shop so we can review the order and arrange a correction, credit or refund.
Account deletion
Deletion is blocked while an order is active or a balance remains. The shop will help complete, cancel, refund or settle those items first. Deletion and legally necessary anonymous retention follow our Privacy Policy.
Acceptable use and availability
Do not probe, overload, automate abuse of, reverse engineer or interfere with the service. We may limit requests or temporarily stop a feature for security, maintenance or events outside our reasonable control.
Liability and governing law
Nothing in these terms excludes rights that cannot be excluded under Hong Kong law. To the extent permitted by law, our responsibility is limited to direct loss reasonably connected to the affected order or member balance. These terms are governed by the laws of Hong Kong.
Contact
Questions or disputes can be raised through Support. Security reports may be sent to security@notitle.coffee.