SUPPORT · 支援
How can we help?
For the quickest help with an active order, show the pickup number and phrase to a member of staff in the shop.
Order and account help
For order or balance help, speak to a member of staff at the No Title shop shown with your order. Please share only the order number needed to investigate; never share your PIN, session token or deletion recovery key.
Balance settlement and deletion
If account deletion is blocked by an active order or balance, staff can help finish or cancel the order and arrange a refund or manual settlement. Once those items are clear, retry the deletion request in the app.
Privacy and security
Read our Privacy Policy and Terms. For privacy questions or responsible disclosure of a security issue, email security@notitle.coffee. Do not include PINs, session tokens or unnecessary personal data.